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  • Report:  #1166349

Complaint Review: Flagship Merchant Services LLC

Flagship Merchant Services, LLC Billing me monthly for a closed account 3 months ago Internet

  • Reported By:
    stone514 — new castle Pennsylvania
  • Submitted:
    Thu, July 31, 2014
  • Updated:
    Wed, August 13, 2014

Closed my account nearly 3 months ago and they are still billing me each month.

They are impossible to get on the phone and once you do they do not listen and transfer you around and often need to hang up and call when you have more free time.  Once get to talk to the correct person they make you send in a fax and such and ignore the fact that this has already been done.  They pretend they are flawless, yet the internet is littered with complaints against them.  Do not dare use them, there are many top recomended companies to use instead.  Do not read what the website says, the fine print proves the advertised fees are all a lie.

1 Updates & Rebuttals


Operations Department

CHARLESTOWN,
Massachusetts,

We'd like to Help

#2UPDATE Employee

Wed, August 13, 2014

Customer satisfaction is of the utmost importance to us and we very much regret if a business client is not satisfied with our services.  Unfortunately, we were unable to locate this customer based on the information in this post.  The customer is encouraged to contact us directly to discuss the matter further.

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