Flagship Merchant Services -- Incredible amount of hidden fees, dishonest sales rep. Once account was opened, these people were impossible to get in touch with. A total disaster, steer clear. Internet
We were promised average or below average rates on credit card processing, something around 2.2%. We really chose this company because they sounded like they could easily integrate with an online shopping cart that we were developing. When it came tax season, our accountants found all kinds of hidden fees. When everything was calculated, we were actually paying more than TWICE what we were quoted. When we discovered this, we tried over and over to get in touch with our company rep, and after a month, he had still not gotten back to us.
Their "IAccess" portal, which is an online system where you can track transations and fees, is perfectly designed to make it almost impossible to figure out how much you're being charged by Flagship. There are little hidden fees at every step of the way.
Please save yourself from this nightmare company, and get out while you can.