Complaint Review: First National Credit Card

I received a pre-approved credit card application from First National Credit Card for $10,000. Which I applied forand also sent them $29.95 as an application fee. A few weeks later, I was excited to see a First National credit card envelope in the mail. When I opened it, There was a letter stating that "we are returning the enclosed item for the following reason: this was sent in error." My completed application form was returned, but not my application fee. Therefore I tried contacting them 3:15 eastern time. There was a recording staing that there office is closed and operates from 7-9 central time. I then tried contacting them by internet, When I found the rip off reports. Turhon Detroit, Michigan