Complaint Review: First Capital Consumers Group

I was contacted by First Consumers on June 5, 2002 and offered a Master Card with a credit limit of $2,000, in exchange for a one-time "activation fee" of $199, which fee was to be electronically debited from my checking account on June 14, 2002. The funds did not actually come out of my checking account until June 19, 2002, so I called First Consumers to inquire about the delay. I was transferred to an individual who claimed to be in the company's "accounting" department, and he told me the delay was a problem between their bank and mine. Because I know this information was incorrect, insofar as my bank is legally obligated to immediately transfer funds requested electronically--presuming the acquiring bank has my approval to withdraw the funds--I immediately became suspicious. I looked up First Capital on the Internet, and there is no reference to such business--only to your website. I have lost $199 and now know I will not be receiving any credit card from this entity. I will be filing a formal complaint with the Attorney General's office, along with a printout of this report and subsequent responses. Michael Omaha, Nebraska