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  • Report:  #1501312

Complaint Review: Firestone Complete Auto Care Overland Park ks 7050 w 115st

Firestone Complete Auto Care Overland Park ks 7050 w 115st Broke one of the cars Tire pressure monitor sensors Overland Park Kansas

  • Reported By:
    Brad — Overland Park Kansas United States
  • Submitted:
    Mon, October 26, 2020
  • Updated:
    Mon, October 26, 2020

Dropped off car on 10/26/20 in the morning for tire rotation , Complete Vehicle inspection , oil change , and courtesy check. Firestone received my car with 3 of the tire pressure monitoring system sensors working showing the PSI in 3 of the tires. After tire rotation , oil change , complete vehicle inspection and courtesy check only 2 of the sensors on the Tire pressure monitoring system where working now. I want to be fair and firestone needs to fix anything they break on my car.

I have made repeated attempts to have this issue resolved at Firestone and nothing is being done.  Basically I am being told I have to pay for what they broke. Firestone should repair items they damage or break on my car.  Firestone received my car with 3 working functioning TPMS sensors and it should have been returned in the same condition with 3 working tpms sensors. Now I only have 2 working TPMS sensors.   Firestone needs to be accountable for what they damage or break nothing more nothing less.  

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