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  • Report:  #236487

Complaint Review: Figis

Figis not good customer service Marshfield Wisconsin

  • Reported By:
    orange park Florida
  • Submitted:
    Mon, February 19, 2007
  • Updated:
    Fri, May 28, 2010
  • Figis
    figis.com
    Marshfield, Wisconsin
    U.S.A.
  • Phone:
  • Category:

I ordered from them one christmas my first order ever . I recievd the order first the items were alot smaller then i thougth they would be and second when I finally cooked them for christmas dinner they were awful . My whole family hated them I had 2 items .

I wrote a letter of complaint I was very upset and they are still making me pay for it .Certain people have certain tastes but I will never order food like that again i learned a lesson and they do not enforce their 100 percent money back .

Melanie
orange park, Florida
U.S.A.

1 Updates & Rebuttals


Karenmarie

Lyndhurst,
New Jersey,
U.S.A.

Please explain further...

#2Consumer Suggestion

Fri, May 28, 2010

Ok, wait... please explain what the company did wrong? Did they send you the wrong item? Did they send you old, rancid, out of date items? Did they send you an item that was the wrong weight or mislabelled or misdiscribed? Was the weight of the item you purchased posted on their website?


Did you expect the company to take your order, ship exactly what you ordered in a timely manner and then refund your money because you did not like it?? To refund your money after you cooked and started eating it... not because there was anything wrong with it ... but just because you did not like it??


Is there any other reason for you to try to ruin the reputation of this company except the fact that you just did not like what you chose and purchased?

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