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  • Report:  #1493827

Complaint Review: family prepping association

family prepping association charged me $183.85 for protective masks none delivered Newhall Ca.

  • Reported By:
    john — ellijay United States
  • Submitted:
    Wed, April 08, 2020
  • Updated:
    Wed, April 08, 2020
  • family prepping association
    23638 W Lyons Ave #468
    Newhall, Ca.
    United States
  • Phone:
    18007136194
  • Category:

On 21 march 2020 ordered protective masked and fiters on 23 march added i extra mask and filter pack.  on 3/21/2020 my bank acct. was charged for 3 payments of 36.94, 49.99 and 29.99 on 3/24 they were paid from same acct. 36.94 and 29.99 for a grand total of $183.85. they promised fast shipping.(must have ment pony express) i have not heard from them nor recieved order. if you call them you get a recording that call center is closed. email them this is their reply

##- Please type your reply above this line -##

Hi there,

We have successfully received your inquiry and we thank you for reaching out.

Please be patient and our support team will answer your inquiry within 24 hours. Our support team's hours are Monday to Friday 9am to 6pm EST.

Regards,
Family Prepping Association Support Team.

no reply yet. i feel that i'v been scammed if so my fault but other people need to be aware of this company

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