Print the value of index0
  • Report:  #1497542

Complaint Review: Excellence Auto Direct

Excellence Auto Direct Excellence Auto sold me an 2014 Infiniti Q50 with $3200 5year 120K RedShield warranty $0 deductible bumper to bumper. The warranty has covered nothing that was in contract or covered any repair. Euless TX

  • Reported By:
    James A. — Dallas tx United States
  • Submitted:
    Mon, July 13, 2020
  • Updated:
    Tue, July 14, 2020

Excellence Auto sold me an  2014 Infiniti Q50 with $3200 5year 120K RedShield warranty $0 deductible bumper to bumper.  The warranty has covered nothing that was in contract or covered any repair.   I have made numerous complaints to Excellence Auto, they have been very empathetic as they stated they dropped their contract with redshield due to all the Complaints from other consumers.

I asked multiple times for a refund or to cover repairs.  They said they will take care of my problems and never return my calls again. They sold me a junk warranty, knew it was trash, still sold it to me anyways.  I've spent $6K in repairs and rentaL car services and not $1 has been covered by the bumper to bumper warranty. 

Respond to this Report!