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  • Report:  #1521308

Complaint Review: E*Trade

E*Trade They took my money.

  • Reported By:
    Steve — Totowa United States
  • Submitted:
    Wed, September 21, 2022
  • Updated:
    Wed, September 21, 2022

**Please conact FINRA if you also have been a victim of E*Trade**

E*Trade froze my 3 accounts due to "unusual activity." I was told the unusual activity was me depositing my employer's check and that in order to unfreeze my accounts I would need to submit a letter of intent along with a picture ID. I did what they wanted but it wasn't good enough.

Then I was told that I needed to submit proof that the check has funds. I can't do that because I'm not my employer's bank, so they told me to submit proof that I had earned the amount on the check. I did what they wanted but it wasn't good enough.

Then I was told that I needed to submit proof that I earned the amounts of all of my employer's checks deposited. Additionally, I would need to submit proof that E*Trade itself transferred my Roth IRA and the money in my individual trading account from my previous broker. I submitted everything they asked for.

Still not good enough. E*Trade has frozen and closed my accounts and have stolen everything I entrusted them. I should have read the reviews and complaints on the BBB website. If anyone has experienced something like this, please file a complaint against E*Trade with FINRA. I'm still fighting to get my money back.

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