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  • Report:  #1461856

Complaint Review: Essence PH

Essence PH Ordered "free" trial offer for both eye and skin serum. Received both. Looked at me credit card bill and saw charges for $89.95 and $86.95 for what appears to be another month's worth. Called their number and was told that they do not give refunds. I told them I never received that full price shipment. Again no refunds nor did they offer to send a replacement shipment.

  • Reported By:
    Ripped Off — Clarksburg United States
  • Submitted:
    Fri, September 21, 2018
  • Updated:
    Fri, September 21, 2018

Essence PH Ordered "free" trial offer for both eye and skin serum.Received both. Looked at me credit card bill and saw charges for $89.95 and $86.95 for what appears to be another month's worth. Called their number and was told that they do not give refunds.

I told them I never received that full price shipment. Again no refunds nor did they offer to send a replacement shipment. I told them to cancel any more future orders.  They gave me cancellations numbers and they said they would send me an email verifying the cancellations.  Still awaiting the email.

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