Envision Monitors Failure to approve my $50 rebate on a monitor purchase Fremont California
I mailed in a $50 and a $20 rebate on a monitor that I purchased from Comp USA. I received my $20 rebate and a postcard stating that my $50 rebate was rejected.
I phoned cust. service on 1/29/03 and the rep. said that I was entitled to both rebates and said that she had to re-submit it to another department. I have e-mailed twice and phoned once since then. No response on the e-mails and the same runaround on the phone call.
Very interesting marketing practice on behalf of this company. I like the quality of the monitor but certainly would not refer them to anyone that I know.
Mike
Grand Rapids, Michigan
U.S.A.