Complaint Review: EMachines

Bought new eMachine with approximately $300 in rebates offered.

Made copies of all required originals and receipts and sent proper originals and copies to varied addresses as requested.

These were double-checked for accuracy before sending as it was complicated to match their several required items for rebates. Some required the original, some just copies; all required several items for getting the rebates.

All items were sent to correct addresses in plenty of time as there was a stated time limit for rebates.

A couple rebates were promptly paid. One $50 was never paid from Las Vegas 'clearing house' as they said I had not sent in proper items. I had checked, listed, re-checked, and had sent the proper items, of which was one original item ON TEH BACK of the receipt - and didn't keep a copy of the back. I sent a copy of the required 'original' as requested, and still rebate was refused - with repeated rote emails.

Lucille
Oklahoma City, Oklahoma
U.S.A.