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  • Report:  #1141931

Complaint Review: efax.com

efax.com No option to cancel after FREE trial Internet

  • Reported By:
    Susan_new — Halifax Nova Scotia
  • Submitted:
    Sat, April 26, 2014
  • Updated:
    Sat, April 26, 2014
  • efax.com
    Internet
    USA
  • Phone:
  • Category:

This confirms the outrageous practice of taking credit cards for a trial period and assuming the customer wants to continue after a 30 day trial period.

Efax.com stuck to their terms and conditions when reaching the supervisor at customer service to cancel and ask for the last bill to be refunded.  I was too slow to realize the charge had gone through.  It's a practice that should be outlawed.

 

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