Ebay Refused a refund for what was clearly a fraud San Jose California
Ordered a pole saw. received tracking number. When item with attached tracking number arrived, it was a small, flat package with a post card inside. I reported to ebay, that I did not receive my pole saw (which is about 3 feet long).
Ebay replied that according to tracking, the item was received and denied my request for a refund. Clearly a pole saw will not fit in a flat 6" x 8" envelope. I have tried a number of times to explain to ebay customer service reps to no avil. At this point in time I have paid $95.00 for a post card.