Drizly.com False, deceptive advertising, unethical business practices drizly.com unfair, unethical, false, deceptive business practices, refuses to give money back for being late NC
The online wine delivery concept is a bad idea for a number of reasons, including the unreliability of third-party vendors to delivery according to the company's mission statement.
Drizly.com and Cory Rellas make several claims on the company website as to quality assurance and customer service. However, I know first-hand that this is a bunch of bull. In fact, the website is a lie. While I do not order wine online, I did so during an out of town visit. I ordered one bottle of wine and provided payment. But, after more than an hour, the order was late.
In keeping with the company's so-called strong value system to "figure it out" and to "get to the truth", I requested a refund through my bank which was rejected. Apparently, Drizly customer service and Mr. Rellas are not on the same page and false information was communicated to my banking institution. Now, I cannot get my money back for a problem that drizly.com caused.
Here is your warning before using this online delivery company to buy a bottle of wine. The good news is that with its current business practices, drizly.com with their dumb name and lily white staff will be defunct, soon.