Complaint Review: DoorDash

I ordered food from McDonald's and received the burgers, chicken nuggets, and drinks but the 3 orders of fries were missing. I have reported things like this in the past but ONLY when items are missing. Also it really only happened a few times but silly me thinking I had the right to protest not receiving items I paid for including the service charge and tip for the driver in addition to the money I paid for the food I never received. When I reported it to Doordash I get no help "due to the amount of recently processed compensation on your account(s)." This is actually being caused because the dashers can't even check the food to see if everything is there because of sealed packaging. So they and the customer are being setup for failure and when the customer rightly expects compensation for the items paid for but not received, they are made to feel like we are somehow lying about the experience. I get there are people who do that, but I have ONLY ever reported issues that actually occurred, so now valid customers are being penalized as the solution? So we pay for a service in order to bring us food, when we can't rely on that service to bring us all the food we ordered, and now can't even get a refund, how is this a "service." I will never use doordash ever ever again and I have a feeling they will either change their policy or get sued out of bussiness/lose all their customers, whichever comes first.