Dooney and Bourke, Inc. I purchased 8 items over time and these items were damaged. I sent the items back to the company (4 purses, 3 coin purses and an umbrella for repair or replacement. Orange CT
I received 8 letters for each item I returned, stating they offered me $516.75 but I had to spend $1,033.50 first on Dooney and Bourke items. That is so unfair because I had already bought those items at the original price. This is unsatisfactory and when I called them regarding this matter, they just blew me off. it took them over 3 months to return my items to me.
The items were as follows: Style # IT29 WH, Style # WI18 WH, Style # WI11 WH, Style # IT WH, Style # MB10 TN, Style # NN37 PK, Style # WI32 WH and Style # IH20 WH. I would have excepted the credit they offer of $516.75 but in return they wanted me to spend an additional $1,033.50 and stated multiple returned items cannot be combined towards the purchase of 1 item.
1 Updates & Rebuttals
Stacey
Texas,United States
Same thing happened to me
#2Consumer Comment
Wed, February 06, 2019
But it is better than nothing. Gucci nor Vuitton will fix any of my purses or give me any compensation so be grateful that Dooney will.