Complaint Review: Diversified Golf Holdings / aka Navigator Golf

I purchased golf clubs from Navigator Golf in July 2000, with the understanding that if I was not satisfied I could return them within 45 days. Unfortunately, I wasn't satisfied with my purchase & contacted Navigator Golf to pick up the clubs & reverse the charge from my credit card.

Needless to say it took them 4 weeks to arrange for UPS to come pick up the clubs from me & the charge was not removed from my credit card. After disputing this charge with my credit card company I understood it was taken care of in December of 2000. Now, two years later I receive a letter from my credit card company's lawyer trying to collect from me for merchandise I no longer have.

Any help you have would be greatly appreciated!!

Thank You!

Karen
Gilbert, Arizona