Dish Network mydish.com, HopperGO, DISH Anywhere, Dish, DISH Media Overcharged me for their mistakes Englewood Colorado
I've had Dish for nearly 14 years. But, something happened to them since the start of 2018.
I called and had my service put on hold (Which I've done before) And, it's usually 5 dollars a month until I'm back home.
This time I asked for 9 month pause.
I came back to see that they've charged me $181.00 dollars. I called, and had the worst customer service experience of my life.
It was almost like I was speaking to a robot reading a script.
I explained (In detail) of how they made a mistake, and this has never happened before.
To make this short-
They're now sending me a returm box to send the unit back.
I have no idea on their situation, but they just lost a 14 years with DISH loyal customer.
1 Updates & Rebuttals
Kiner
guthrie,Oklahoma,
United States
Dish Pause
#2General Comment
Thu, September 20, 2018
I'm sorry, but you can only Pause the Account only for 6 months. Doesn't matter what you want or what the CSR tells you. It' s probably setup in the software for 6 months and the CSR can not change it. It's on the Dish website.