Complaint Review: Designhill.com

I created a contest on their website designhill.com for a logo. The contest was a guaranteed 100% moneyback if a winner is not chosen.

Here is how the terms read on their site "What happens if I don't like any of the designs? We offer a 100% money-back guarantee! No questions asked!"

My contest ended and I only had a few designers submit logo's, unfortunatly I did not accept any of the designs, I did not accept a winner. I emailed and followed their guidelines for a refund and did not get a response. I emailed again with no response. I waited a few days and called and somebody on a bad connection in India, I'm guessing, said they would resolve it. As of todays date, I have not been contacted or given a refund.

They eventually sent me a docusign document demanding that I would pay them "no less than $50,000" (that exact language is in this document) if I or anybody associated with me violated any condition. ? They did not list the conditions that would make me pay the money, whoever wrote the document certainly was not a legal professional as it made no sense.

I crossed out the $50,000 dollar part and signed their ridiculas document and sent them an email stating that I would be liable for the cost of the contest, or something resonable but not $50,000. And let me be clear I have NO intentions of using anything the designers created but it would be stupid to sign such an inflated amount of damages with no clear terms.

They refuse to refund so I warned them that I would dispute with my bank and let the world know that they have not honored their refund promise.

Remember their website advertises "We offer a 100% money-back guarantee! No questions asked!" then they ask you to sign a document that only a fool would sign.

My advice. Do not do business with this company.