Complaint Review: Denman Scientific Research

I ordered the product Zymax over the telephone on April 28, 2000. My Master Card was charged $130.40 for the product and rush shipment on May 2, 2000. May 22, 2000 I still haven't received the product. I tried five or six times in the last two weeks to reach their customer service number 1-800-951-4201. I can never speak to a representative or leave a message because their voice mail box is always full.

I tried calling Natural Products as well. They are the company who charged my credit card, and who were supposed to have shipped me the product. I have left two messages on their toll free number 877-900-1640 for a person by the name of Beverly to return my call. Neither call has been returned.

I've asked my master card bank to put the charge in dispute. Natural Products has had my money since May 2nd, and I've got nothing. I am extremely suspecious of a credit card scam afoot. PLEASE BEWARE! Don't make the same mistake as me.