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  • Report:  #53951

Complaint Review: DELL

DELL rip-off. Doesn't honor their rebates. dishonest business Round Rock Texas

  • Reported By:
    Ann Arbor Michigan
  • Submitted:
    Tue, April 22, 2003
  • Updated:
    Tue, April 22, 2003
  • DELL
    One Dell Way
    Round Rock, Texas
    U.S.A.
  • Phone:
    800-WWW-DELL
  • Category:

I called Dell's Educational Division to inquire about the special promotions running on their website. The CSR on the phone was very helpful and told me that I am (my university) eligible for the 3 rebates currently showing totaling up to $510.00. He further stated that if I were to order "today", I was actually eligible for 5 rebates, totaling up to $710, 6 if I chose to purchase the 3 year warranty as there was a $50 rebate on that.

It has been MONTHS since I submitted my rebates, and today I haven't receive them yet. 2 of my friends (also in the same university) had already received them. I went to rebatestatus.com and realised 2 of the rebates were rejected! I believed DELL is dishonest, trying to with-hold the payment. They should honor their rebates. In short, never trust DELL. It pays to trust brands like HP, compaq, toshiba, etc.

Sybil
Ann Arbor, Michigan
U.S.A.

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