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  • Report:  #1086313

Complaint Review: Days Inn

Days Inn: Jennifer I called Days Inn Pittsburgh, PA from Texas-and inquired about a room and cost. Card charged for room that was not stayed in! Pittsburgh, Pennsylvania

  • Reported By:
    James E. Sanders Jr — San Antonio Texas
  • Submitted:
    Sat, September 21, 2013
  • Updated:
    Sat, September 21, 2013
  • Days Inn
    3.1 6 Landings Dr Pittsburgh, PA
    Pittsburgh,, Pennsylvania
    USA
  • Phone:
    (412) 828-5400
  • Category:
Daylight robbery. DO NOT USE:
 
Days Inn
Pittsburgh, PA
 
My card was charged for a room that was not stayed in!
09/20/2013 about 10:00pm
I called Days Inn Pittsburgh, PA
from Texas-and inquired about a room and cost $???.??
Was told that I could not use my credit-card unless-
Days Inn could fax me a form that must be filled-out by me and faxed back to
Days Inn Pittsburgh, PA
for I.D. reasons.
I told Days Inn-
That I did not have use of a fax machine at that time!
So! you would think No Deal "Right"
The morning of 09/21/2013
I have a charge from-
Days Inn Pittsburgh, PA
for one room on my credit card!
 
I called Days Inn Pittsburgh, PA

Hotel employees lied about charges and what was said,

how it was done and I have not receive my refund.

I will never call them for service again.

 
Days Inn
Pittsburgh, PA
 

 

1 Updates & Rebuttals


Robert

Irvine,
California,

What are you not saying..

#2Consumer Comment

Sat, September 21, 2013

 There seems to be a lot of missing information.

First of all why if you are in Texas would you be calling a hotel in PA at 10PM to inquire about a room for that night?  

Next, if you were only inquiring and had no intention of booking a room just how did they get your credit card number?

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