Complaint Review: Custom Wrap Design

I went to this place to get my car wrap due to reviews I saw on IG and internet. After dealing with co-owner Rivan for over a month, I trusted they would do a good job. After dropping my car off and was told 3 days, it took over a week to get my car back. Due to excitement of getting my first wrap I look passed a lot, like the decals I requested weren't installed and items that were loose in my car which I mentioned to Rivan (knob for audio system).

Upon getting my car home and was promised the decals would be installed at a later date, I was placed on the back burner. I called, text and attempted to resolved the issues with Rivan but to no avail. I also discovered a missing peace that they failed to cover. I then Text about the decal to find out if they were going to reimburse me but he then told me the extra was for art work and that they could not produce because the owner was in Russia.

That was not the verbal agreement and I failed to see how he worded it on the receipt. Long story short, be aware of taking delivery of items paid for but job not completed. PS I gave a review on Google and he stated I did a candid review and I fail Sed to mention prep work he done before wrapping my car. If that was the case, he should have let me know what it was from the beginning instead of finessing the issue and not delivering items that he had no notions on doing. Shop around.