Complaint Review: Cricket Wireless

I called this sorry excuse of a company today to get assistance with my phone service because they changed an arranged payment date.

Instead of assisting I was met with I lost count of how many rude foreign call center reps who flat refused to transfer me to an American agent, no matter how many times or how plainly I said it. Whether they just don't understand plain English, they just wanted to bully and extort an American or Cricket doesn't hire Americans I don't know. I told them that I use my phone for my work and that their deceit was risking my job.

,I even had one of their rude agents tell me that she wasn't there to care about the customer, she was there to get the money and nothing else. That should tell you all you need to know about Cricket.