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  • Report:  #466720

Complaint Review: Credit Check Total

Credit Check Total I called on 6/9/2009 to cancel my free trial membership and they proceeded to charge me on 6/14/2009 and made no record of my phone call. Irvine California

  • Reported By:
    Berkley Massachusetts
  • Submitted:
    Wed, July 01, 2009
  • Updated:
    Wed, September 28, 2011
  • Credit Check Total
    PO Box 19729
    Irvine, California
    U.S.A.
  • Phone:
    866-506-7894
  • Category:

I called on 6/9/2009 to cancel my free trial membership and they proceeded to charge me on 6/14/2009 and made no record of my phone call.

Kristen
Berkley, Massachusetts
U.S.A.

1 Updates & Rebuttals


JakeVogel

Myrtle Beach,
South Carolina,
United States of America

A few kind words go a long way. Credit Check Total was very accommodating to me.

#2Consumer Comment

Wed, September 28, 2011

I signed up for a free trial and did not know that within 10 days I had to cancel. I was charged $29.95 and I contacted Credit Check Total to dispute the charge. At first they told me that it cannot be refunded, but I explained to them that it was not made clear to me that I only had 10 days, and that I would complain to Ripoff Report if they did not return the funds. They returned the funds promptly, and so I am writing this positive review, because I firmly support this company and their ethical standards. 

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