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  • Report:  #26291

Complaint Review: Cottman Transmission/Steve Downing

Cottman Transmission Steve Downing ripoff fraudulent ripoff business Worthington Ohio

  • Reported By:
    Dublin OH
  • Submitted:
    Wed, August 07, 2002
  • Updated:
    Wed, August 07, 2002
  • Cottman Transmission/Steve Downing
    999 Worthington Woods Loop Road
    Nationwide
    U.S.A.
  • Phone:
    614-841-1100
  • Category:

This is a follow up on the work I had Steve Downing perform on my car back in June and July.
As you know the first time they "fixed" the transmission, they did not do a thing to it but charged me over $700.00. The second time they "fixed" it they I was finally able to get the cost down to the price they quoted me which was $800.00 (they tried to charge me $1200.00), however... $1500.00 later, three weeks in the shop, and 100 miles added to the odometer and the car runs exactly the same as it did back in June (this is August!)
The car can not be driven (my father won't even drive it!) and I no longer have transportation or the money to take my car somewhere else to have them replace the transmission like Cottman was supposed to do!
I have contact that Director of Customer Relations, Carol Iacullo, who I had contacted before and have not received a reply what-so-ever from her.
I even was able to talk them into giving me a 6 month or 6000 mile warranty but that apparently is something Cottman doesn't stand behind.
I'm really in a tight spot and don't know what I'm going to do. I just want others to know what they have done to me along with 3 other women in the same week, I contacted the local news channel and they could not help me based on the fact they had already done stories on Cottman and it hasn't helped any. The woman I spoke with at Channel 10 in Columbus, Ohio said that Cottman did the same thing to another woman 3 days prior to my report, she was from out of town and they would not honor their warranty here or at any other Cottman store, she was out $2000.00.
I have contacted the Attoney General and the BBB but haven't heard anything back from them yet. If anyone knows what else I can do, I would really appreciate any feedback.

Michelle
Dublin, Ohio

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