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  • Report:  #1498559

Complaint Review: Corlala

Corlala gangtou on pay pal I ordered a swimming pool set with pump and after a month and charging $20 to expedite it, all they sent was the pump

  • Reported By:
    A Dolores — CA United States
  • Submitted:
    Sat, August 08, 2020
  • Updated:
    Sat, August 08, 2020

They showed a round swimming pool and described it as a large, 12' diameter and 30inches swimming pool set with air pump.  I was offered expedited shipping for an extra $20 so I paid and it took more than a month and all they sent was a pump.  When I complained, they responded by circling only the word filter pump in the description ignoring the first two sentences of the description.

 They have a policy that you mail returns to them somewhere in Asia (country not disclosed to buyer) at your expense and IF they receive it, then they will issue a refund.  Their return policy isonly 15 days, yet they respond with robots sending autoreply messages half the time.   

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