Complaint Review: Consumerinfo.com

This company states that they are part of the Experian Credit Company. But consumerinfo.com is not. I have ordered my credit report for $10.00 today, report was delivered without a report number or toll free number for me to be able to complete disputes online or via phone. I have called the number that was given in my text regarding the payment posted. They mention that one disputes are completed via phone first then the consumer is given their report number. This is completely backwards and inaccurate. I have demanded for my report number or a full refund on my payment. They have kepted me on the phone for over 1 hour to complete this simple transaction and to grant me such a refund is necessary. Finally, they mention they will give me a refund for $10.00 within 7-10 business days.

I hope this company is not allowed to advertise and copy other official sites. Consumers go to the direct websites for order products from reliable companies. Not to be a victim of fraud of scam or given a product that they did not pay for.

Please assist the consumer for the Experian credit report.