Complaint Review: Computer Shack (Pres. Andrew Roth)

In March, 1998 I responded to a mailing from Andrew Roth, President, Computer Shack inviting me to become a member and
save up to 90% off retail prices. It was stated that if I was
not satisfied at the end of 365 days I could ask for a refund and it would be forthcoming. The offer included a free gift from overstocked items and three free CD roms. I never received any of the promised items. I subsequently wrote Mr. Roth that I had
never received the free gifts and that I would like the refund
of the $159.90 I had paid. I have written twice and have never received an answer or refund.