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  • Report:  #181298

Complaint Review: Computer Associates

Computer Associates, Computer Associates Ripoff, charged me twice, wont refund my money NY NY

  • Reported By:
    — Lancaster Pennsylvania
  • Submitted:
    Wed, March 15, 2006
  • Updated:
    Wed, March 15, 2006
  • Computer Associates
    One Computer Associates Plaza
    Islandia, New York
    U.S.A.
  • Phone:
    631-342-6000
  • Category:
    Computer Software

I ran a virus scan on PC Pitstop, it said i had a virus and said to use eTrust PestPatrol Anti-Spyware to remove it. So i signed up for the 30 day FREE trial.

I was charged 19.95 and then i was charged another 29.95 one month later. I have called the company and sent several emails to get this taken care of and all i get is promises to have my money refunded but as of today 3-15-06 they still have not done so.

The program didn't work to remove it like it said it did and they wont refund the money that they took WITHOUT MY authorization.

Amy
Lancaster, Pennsylvania
U.S.A.

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