Complaint Review: CompUSA

1/1/2004 Compaq notebook is purchased.
yr1 of warrantee (manufacture's) keyboard is replaced
thumb pad is replaced.
yr2- CompUSA's 3yr warrantee (paid for at time of laptop purchased)System restore 12/15/2005, 12/31/2005 Replaced hard drive.

12/27/2006 hard drive replaced again, the day it was picked up hard drive fails again.
CompUSA will not replace unit will only do system restore.
Random shutting down continues.

Richard
West Warwick, Rhode Island
U.S.A.