Complaint Review: Comcast aka xFinity

As far as I know, there is no Customer Service available at Comcast. I am having issues with my cable and internet. I am being charged for "Superfast" internet (600 MP/s) and as of this morning, it was tested at 174.9 MB/s. My DVR will either not record scheduled recordings, or not keep recordings more than a week, watched or unwatched.

I tried for over a half hour and 2 different phone numbers, and all I get is an automated service that won't connect me to a live tech.