Columbia Gorge Toyota denied my warranty and I proved them wrong. the dalles or
My 2010 Toyota Prius is under warranty. The dealership has confirmed it is a warranty repair but denies the loaner car under the transportation assistance policy. My new car warranty guarantees a free rental car until my car is fixed.
The hybrid inverter assembly covered by the new vehicle limited warranty was extended for 15 years. This is outlined in the Toyota warranty policy bulletin (ZE3), The manager email and warranty enhancement notification sent out to the customers. It is very clear it's an extension of the new vehicle limited warranty. Not a different warranty.
In the email about the warranty enhancement program it also mentions that the warranty enhancement is subject to the same terms and conditions set forth in the Owners Warranty and Maintenance Guide. This guarantees a loaner car.
Columbia gorge Toyota denied the warranty repair until I brought the service bulletin. Now they are denying that I am entitled to a loaner car. I have spoken to three different service managers and the acting assistant manager. They all deny the loaner car. It is very clear in the warranty. Make sure you mind your P's and qs with this company.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
United States
SLUDGE POEM
#2Consumer Comment
Fri, February 10, 2023
Is only available at this site. Just type in 269840 and it is posted in Ripoff Report #269840.
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