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  • Report:  #1506042

Complaint Review: CoastFi

CoastFi They promised no slowdown and yearly pay, reality-we cant use our internet and CoastFi reject to pay for a few month. Brooklyn NY

  • Reported By:
    Feliks — San Francisco California United States
  • Submitted:
    Mon, March 15, 2021
  • Updated:
    Thu, May 26, 2022

 We get paid 100$ when installing CoastFI. The company promised it will not affect our internet connection, and they promised to pay 100$ per year after installation.

Next, we found it takes all our internet.

Since November internet speed goes down very significantly. We ask to take it back and pay for a few months. They said they paid upfront but from the initial conversation, it looks like 100$ it's a bonus for installing and the next will be 100$ every year. 

We feel ourselves victims of fraud. Few months with our internet completely taken away, with not get paid for it.

1 Updates & Rebuttals


Bob

Mesa,
Arizona,
United States

Invisible and got paid

#2Consumer Comment

Thu, May 26, 2022

Have had a unit connected since December of 2021. Got $100 in my PayPal account 3 days after I successfully connected the unit. Have not had a single issue with interfering with my internet use in the house.

We stream ALL of our TV as well as over a dozen of connected devices. Photo of a speed test taken while writing this.

 

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