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  • Report:  #1532024

Complaint Review: Clay Cooley Volkswagen of Richardson

Clay Cooley Volkswagen of Richardson Clay Cooley Auto Group Clay Cooley Volkswagen of Richardson has habit of deceitful trade practices Richardson Texas

  • Reported By:
    Disgruntled Customer — United States
  • Submitted:
    Sat, April 06, 2024
  • Updated:
    Sat, April 06, 2024

If you post a detailed negative review about this Clay Cooley Volkswagen of Richardson dealership on google, their digital media team will get it removed. So do not go on their 4 to 5 star ratings.

Here is what happened.

We contacted for a vehicle online and had interaction with Natalie who agreed on Out The Door price. Their manager Louis also confirmed the price on Phone on a recorded line. They booked appointment with sales consultant Joey

We drove nearly two hours one way to pick up the vehicle at agreed price and the Sales consultant said again on recorded exchange that he does not know who Natalie or Louis is and the car won't be given at the agreed price with Louis and Natalie.  Sales Consultant offered it at $4000 more that what was agreed.


We walked away after verbally educating Louis that he is a liar and fraud and this dealiership is using deceiptive trade practices and using bait and switch tactics. 

They keep getting google review removed and we will keep them getting added so people can be educated against these scamsters.

Stay away from these dealiership which runs like an organized crime unit.

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