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  • Report:  #628

Complaint Review: Circuit City

CIRCUIT CITY Extended Service Protection hogwash

  • Reported By:
  • Submitted:
    Sat, August 28, 1999
  • Updated:
    Fri, November 26, 1999

My dishwasher just broke with only a few months of extended service protection left. A small pin hooking together the soap dispenser broke loose and the whole soap dispenser fell apart. I never have been able to find the pin or the spring that was part of the whole thing.

When a service man came to look at it he said it was due to
customer abuse and nothing would be covered. He also said that our rusting dish racks would not be covered either.

Why do they think I bought the extended service for in the first
place? We did not abuse it. When I brought that point up, the man said that normal wear and tear would not be covered either. Is this normal wear and tear? I dont think so! What a crock! If I choose to have them fix everything it would cost around $220.00

The dishwasher only cost about $350.00 to begin with and its only 2 1/2 years old. It is a Maytag. Its suppose to have been awsome. What to do now?

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