Complaint Review: Cingular Wireless'

I had cingular service with 2 phones for 1 year. the girl assured me that this new phone would get reception where my old one didn't . I didn't have reception at times in many places. I moved 6 miles from cape girardeau missouri. I didn't have service. After calling them numerous times, they still did nothing. They said I should have had service. After a trip to branson where my friends had service, and we did not with cingular, I switched.

Cingular said I owed them for 2 months service (which I did) and 150.00 per phone for early cancellation. I said I would pay 198.33 (which I owed) but would not pay the 300.00 cancellation fee. This was in november, in January they sent my account to financial asset management systems, inc. they sent me a bill for 664.25. I was contacted by Terrance Liles. That bill included a 100.00 collection fee. After several phone calls, terrance told me that I could only pay this bill with a check over the phone. I finally consented to pay 564.25 over a two month period. I sent 270.00 via western union on 2-17-05.

Tonight on 2-21-05 I get a call that I need to pay the balance immediately. I told the other guy that I had made arrangements with Terrence to pay the rest next week when I get paid. He said they are going to ruin my credit. He got pretty belingerant and told me he couldn't trust me. I am very angry that I have to uphold an end of a contract when they do not have to uphold to give you service. Can they ruin my credit?

Linda
Gordonville, Missouri
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.