Complaint Review: Cigar.Com

Was a client of this company for a short time. In the year I ordered from them I made three orders of different items. The very first time I ordered they sent two of the same order. Not a huge deal I was told to refuse one package and they would credit back my card. Unfortunatly, this took over a MONTH. The third time I made an order the same thing happened even though I asked them to check things before I kept getting more confirmation messages. Ended up being charged THREE times for ONE order. Once again I was told I would have to wait till they got their screw up back, three charges + interest. Moved on to another company!