Complaint Review: Chime prepaid card

few months ago chime bank wanted to verify my identity so i provided them with all the necessary docuemtns. After successully using the chime bank for a month ot so they shut down my account stating: "

Following a recent review of your Spending Account, we regret to inform you that we have made the decision to end our relationship with you at this time. Your Spending Account will be closed on January 09, 2018.

Once your Spending Account is closed, a check for any remaining balance will be mailed to you within thirty (30) days of January 09, 2018 to the address we have on file for you. If your address has recently changed, please notify us in writing within 5 days of receiving this notification to make any necessary updates.

If you have a Chime Savings Account, per the terms of your Deposit Account Agreement, your Savings Account will also be closed and any remaining balance will be aggregated with your Spending Account balance prior to issuing a refund check.

If you have direct deposits, ACH Debits, or recurring debit card payments, please notify the originators immediately to avoid disruption with your future deposits or payments. Direct deposits, ACH Debits and recurring debit card payments made after January 09, 2018 will be rejected and returned to the payer or merchant.

Thank you,
The Chime Team"