Complaint Review: Bonzi.com

On March 7th, 2000 I purchased, online, a copy of Internet Alert 99 but when I tried to install it I could not, I got this message: Could not initialize installation.

System dll s missing or corrupt. Since then until July 2nd, 2000 Ive been e-mailing technical support at Bonzi and getting the same response: the give me a new Access Code to their server to download the software and each time Ive downloaded the executable only to have the same thing happen.

You would think that having told them that Im getting the same problem that they would suggest something else to do. The same person by the name of Kimberley, always responds with the same message the only thing that is different is the access code. I twice asked for a refund of my money, I think that they should grant this since I never got the software installed. It is not as if I did and its functioning badly.

Please see for your self what Ive been subjected to.

Dr. Lowe