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  • Report:  #1528543

Complaint Review: Charter Communications

Charter Communications Spectrum Communications Predatory and fraudulent billing West Columbia SC

  • Reported By:
    Ellen — Newberry South Carolina United States
  • Submitted:
    Mon, September 04, 2023
  • Updated:
    Wed, September 06, 2023

We were billed $114.00 for a month of service after we turned in all equipment and terminated services with Spectrum. Thus, we've been fraudulently charged for a month of services we never received. I've disputed this account several times over Credit Karma and with various collection agencies employed by Charter Communications. Charter Communications apparently verifies the billing is valid after every dispute and we are notified of the collection process. Charter Communications has a long track record of fraudulent and predatory billing practices, as demonstrated by a brief search of complaints on the Better Business Bureau website.

1 Updates & Rebuttals


Irv

United States

Cycle Date

#2Consumer Comment

Wed, September 06, 2023

If you have a past due balance when attempting to cancel, then yes, you are going to be charged. If you waited until the cycle date passed then cancelled,then yes, you allowed another MO they charge to accrue. No, I don't work for them

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