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  • Report:  #1525425

Complaint Review: Charles Romine

Charles Romine Repair damage on a rental car- rental company said they don’t have a claim Spanish Fork Utah

  • Reported By:
    Charles — Lancaster Ohio United States
  • Submitted:
    Wed, March 29, 2023
  • Updated:
    Tue, July 18, 2023

Purco fleet services says the are collecting for damages to a rental car that was rented through avis. After my human resource contacted avis they said no claim for scratches or damage to the vehicle that was rented has been filed. now they are wanting to put it into collections and mark it on my credit report.

1 Updates & Rebuttals


Jennifer

Spanish Fork,
Utah,
United States

Allegations without understanding

#2UPDATE Employee

Wed, July 12, 2023

What this renter and his HR department don't understand is that Avis corporate will not have any information about damages to a vehicle belonging to a franchisee. Mr. Romine rented from a franchise location, but the call went to corporate (confirmed by the phone number provided by renter).

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