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  • Report:  #389014

Complaint Review: CIC Credit Monitoring

CCIC Credit Monitoring Or CIC Triple Advanta Charged My Account After Promising Not To Irvine California

  • Reported By:
    Detroit Michigan
  • Submitted:
    Fri, November 07, 2008
  • Updated:
    Mon, November 10, 2008
  • CIC Credit Monitoring
    18500 Von Karman Avenue
    Irvine, California
    U.S.A.
  • Phone:
    877-481-6825
  • Category:

I called on November 6, 2008 BEFORE my account was charged $14.95 for credit monitoring while it was still pending at the bank. The guy said that I would not be charged and he canceled my membership.

On November 7, 2008 I checked my account and the charge went through. I called them back and asked for the name of the man I spoke with and the lady said for security reasons she could not disclose that information nor give me the address and zip code of the company.

This was supposed to be a FREE CREDIT report that I pulled from the Internet on October 27, 2008. I honestly did not see where I agreed to the Monitoring for $14.95.

The guy on the 6th told me that I didn't push a wrong link but that is how they do their free credit reports. I also contacted the BBB.

Denise
Detroit, Michigan
U.S.A.

1 Updates & Rebuttals


DEC458@MSN.COM

Cleveland,
Tennessee,
U.S.A.

Charge Them Back

#2Consumer Suggestion

Mon, November 10, 2008

If you charged this credit monitoring service, file a dispute with your credit card company and tell them you did not authorize the charge.

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