Complaint Review: Caribbean Cruise Line

I really mean that!

10 Day Summer Vacation in South Florida including a Cruise To The Bahamas and 2 days on the Beach in Ft. Lauderdale and 2 days in Orlando....

Becomes 4 days in Fort Lauderdale  15 minutes from the beach in a Ramada Inn.   

My sister and I are single moms with 5 kids and my parents are over 80 and ruined our summer vacation!

They sent me a FREE cruise.

Then they talked me into paying a little to stay 2 nights in Fort Lauderdale on the beach in a 5 star hotel and 2 nights in the Bahamas in a 5 star and 2 nights in Orlando with $100 for gas money or entertainmant vouchers.

They charged double on my credit card and when I called back they told me that if I go ahead and keep the charge they would give me twice the rooms for a huge vacation for my family of 12.

I couldn't pass that up! 

But I was going through a divorce and  I told the salesman that I would never be able to get my kids' dad to sign for them to leave the country. The salesman assured me that for a trip to the Bahamas it was not necessary. All they needed was a birth certificate and one parent to accompany.

I checked with Caribbean Cruise Lines SEVERAL times  on this several times over the months.

Today I called to give them the birth dates of my sister's 2 boys.  One is a minor.  As soon as I gave the birthdate the lady said he would need a notarized statement from his dad.

So here I am 2 days before leaving for Florida for a 10 day vacation and they tell me this after assuring me over and over that all my kids needed was birth certificates and an adult to accompany them.

 So the cruise is out.

So I asked about staying in at the hotel on the beach for 4 days...  They said I could.  So I asked if the hotel is in fact ON the beach.  

They said, "No it's 15 minutes from the beach."  

OMG...  Not only are our kids out a cruise and 4 days in the Bahamas but they also will not be on the beach in Fort Lauderdale!!!

So I asked them if it was a nice resort 15 minutes from the beach.  

"No, it is a Ramada Inn"

OMG!!!! Not only do we NOT get the cruise and days in the Bahamas, or to stay on the beach...

They are going to force us to DRIVE WITH THEM TO A TIMESHARE RESORT FOR A SALES PITCH after making us stay at a Ramada 15 minutes from the beach!!!!!

In fact.... we can't check out of the Ramada unless we go with them for the Sales Pitch!

The salesmen assured me that the hotel was OCEAN FRONT when I purchased the cruise. I asked several times.

 Caribbean Cruise lines is a RIP OFF company. DO NOT TRUST ANYTHING they tell you!!!

They also kept adding to the cost again and again over what the initial salesman promised when he charged me over $3000.00 for 12 people for 2 nights in Fort Lauderdale on the beach, 2 nights on a cruise, 2 nights in the Bahamas and 2 night is Orlando.

 I'm sick!  Vacation RUINED!   $3000 down the drain.   

Thanks Caribbean Cruise Lines...

The vacation is ruined this year!!!

So Sad.