Print the value of index1
  • Report:  #1469900

Complaint Review: CARDATAONLINE.COM

CARDATAONLINE.COM Lied it would cost $1.00, charged me $18.95 reoccurring for the next months AL

  • Reported By:
    Antonio — Apopka United States
  • Submitted:
    Wed, December 19, 2018
  • Updated:
    Sat, May 21, 2022

They said I could check my VIN for $1.00, so I checked that box, sent my credit card info. A few days later they charged me $18.95 but I didn't noticed till the 3 moths after when I was asking about what charge that was. When I called, they said they could stop the charge henceforth, but it cost me $60 for believing their false propaganda. PLEASE BEWARE - FRADULANT COMPANY!!!!

2 Updates & Rebuttals


Karmen

Montgomery,
Alabama,
United States

Apologies for Mishap

#3REBUTTAL Owner of company

Fri, May 20, 2022

Hi,

Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap and we understand that it was not a great one for you. I am glad to hear you were refunded but if there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at1-855-728-7404 or contact me directly atsupport@cardataonline.com.

Thank you and have a great day.

 

Karmen

CS Manager

cardataonline.com


Karmen

Montgomery,
Alabama,
United States

A Full Refund Is Available For You

#3UPDATE Employee

Thu, April 18, 2019

Hello Antonio,

We apologize for the experience you had with our product and service. We genuinely care about our customers and want to be sure this is made right for you. Please email me at support@cardataonline.com and I will be sure that you are fully refunded immediately. If there is anything else we can do to help you, please do not hesitate to ask.

Best Regards,

Karmen J.

CS Manager

support@cardataonline.com

Respond to this Report!