Complaint Review: CapitalCredit

I SENT FOR A CAPITALCREDIT GOLD CARD WITH A CREDIT LIMIT OF 15000.00 LIMIT THINKING IT WAS A REAL CREDIT CARD AS THEY TRY TO MAKE IT SEEM. WHAT YOU GET IS A GOLD COLORED PAPER CARD WITH A LONG NUMBER ON IT THAT HAS TO BE USED IN THE CATALOG THEY SEND YOU.WHEN I RECIEVED THIS PAPER CARD I GOT MAD. I CALLED THEM TO COMPLAIN ABOUT THE DECEPTION THEY PRESENTED.I TOLD THEM I WANTED MY 37.00 BACK AND THE MAN SAID IT WAS NOT A PROBLEM. HE TOLD ME TO SEND EVERYTHING BACK IN THE ORIGINAL ENVELOPE,WHICH I DID.I TALKED WITH THE MAN ON 9-20-00@12:27 GA. TIME. HE SAID HE WAS PUTTING A NOTE IN HIS COMPUTER THAT I WAS SENDING THE MATERIALS BACK. WELL I DID MY PART INCLUDING PAYING THE POSTAL FEES TO HAVE IT RETURNED. I AM STILL WAITING ON MY MONEY.I CALLED ON
11-13-00 TO ASK WHERE MY REFUND WAS AND ALL I GOT WAS A RECORDING THAT THEY HAD PHONE DIFFICULTIES AND I COULD SEND THEM SOMETHING ON THEIR FAX OR USE THE POSTAL SERVICE AND THEY WOULD RESPOND TO EVERYTHING BY REGULAR MAIL.WELL IF THEIR FAX WORKS SO DOES THEIR PHONES.I CHECKED THEIR WEB SITE(www.capitalcredit.com)
AND THERE IS NO WAY TO E-MAIL THEIR CUSTOMER SERVICE(HAHA) AS IF THEY WERE INTERESTED IN CUSTOMER SERVICE.THANK YOU. I NEED HELP!