Complaint Review: Capital One 360

Beware of opening this type of account with capital One. I received an email stating my account was locked and to give them a call. Well I called went straight to voicemail, I left a message and have been leaving messages since yesterday. No one has called back, no one on the phone can help and since it’s a 360 account no one at the branch will help.

It seems to me if your a company that’s willing to lock someone’s account at least have a team that can answer the phone or return calls by the end of business. Now I’m trying to figure out how to make it to work how to feed my kids since my money is frozen while they take their time to even consider calling me back. I might as well get a prepaid card rather than deal with a bank!!!!