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  • Report:  #1510747

Complaint Review: Capital One Credit Card

Capital One Credit Card Capital One is STILL accusing me of crimes I didn't commit even though I have provided them with documens proving I have been a victim of identity theft McLean Virginia

  • Reported By:
    Milton — Pinellas Park Florida United States
  • Submitted:
    Sat, August 07, 2021
  • Updated:
    Tue, May 10, 2022

The reason I am making this complaint about Capital One is because they are STILL accusing me of crimes I didn't commit. On June 24, 2021, I found out via a free credit report by TransUnion that I was a victim of identity theft. There were 5 delinquent accounts under my name that were opened by an unknown person. I immediately contacted TransUnion and started the process of disputing those accounts. Consequently, I had to freeze my credit with all the Credit Bureaus. And, I made reports to the POLICE department in my city (Pinellas Park, FL) and to the FEDERAL TRADE COMMISSION.

As far as I know, two of the banks on my credit report have finished their investigations and found that I am not responsible for two of those delinquent accounts. However, two of the delinquent accounts by Capital One were found "not fraudulent" by their Fraud Dept. even though I have submitted to them numerous times all the documents I possess to prove I have been a victim of identity theft.

1 Updates & Rebuttals


Karl

Highlands Ranch,
United States

Milton, You can...

#2Consumer Comment

Sun, August 08, 2021

mail a copy of your Ripoff Report to Dateline NBC and to 60 Minutes in New York. Maybe one of them will contact you and help you by doing a story on National TV.

Both of the addresses are available at this site. Just type in 271771 and the addresses appear in Consumer Comment #1 at Ripoff Report 271771.

Good luck to you!

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