Complaint Review: California Waves

On August 8th I ordered my husband and nephew each a pair of color change trunks from California Waves, which I saw advertised on Snapchat. With a price of $67.92 for these trunks I was excited to present to my family. To my displeasure ten-day pass and they still had not received any correspondence from the company since the initial confirmation e-mail. 

So, I return to this confirmation email to find an email that I can contact for customer support. When I send the email off, I immediately receive a response that says-

It is now October 6th, I have still not been able to successfully contact the company, nor have I received any other correspondence from them. I finally found a Facebook page-https://www.facebook.com/summervibesglobal.co/?ref=page_internal for this company and several people have had the same review that they have never received their orders.